Frequently Asked Questions

Ice Fishing FAQ — All Your Questions Answered Here

From registration to payments, bonuses, and betting — find clear, straightforward answers to everything, all in one place.

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Account & Registration

Signing up on Ice Fishing is quick and easy. On the registration page and enter your full name, mobile number, and date of birth. Create a strong password, then verify with the OTP sent to your mobile — your account will be active in just 2 minutes.

All you need to register is an active mobile number. However, KYC (identity verification) may be required for larger withdrawals, in which case you'll need to upload a photo of your National ID or passport.

No. At Ice Fishing, each person is limited to One account only Not permitted. If multiple accounts are created from the same mobile number or the same device, all associated accounts may be suspended.

Login page Click the "Forgot password?" link. A reset code will be sent to your mobile. Use the code to set a new password. The entire process takes just 2 minutes.

Repeated incorrect password attempts may temporarily lock your account for security reasons. Please wait 30 minutes or try logging in via OTP. If the issue persists, At the Help Center Contact us.

Yes, but for security reasons this cannot be done directly. To change your mobile number, please At the Help Center please contact us. Our team will complete the process after verifying your identity.
Deposit & Withdrawal

Ice Fishing currently bKash, Nagad & Rocket can be used to deposit. Bank transfers are also accepted. All deposit methods are credited to your account instantly. For more details On the payment page Go.

The minimum deposit on Ice Fishing is just ৳200. This can be done from any mobile banking service or bank in Bangladesh. To learn about the maximum deposit limit Payment View page.

Withdrawals to bKash and Nagad are typically processed within 15 minutes to 2 hours processing time applies. Bank transfers may take 1–3 business days. Completing KYC speeds up the process further.

This can sometimes happen due to network issues. First, wait 5–10 minutes and refresh the page. If the problem persists At the Help Center Contact us with your transaction ID — we'll resolve it promptly.

Common reasons for withdrawal cancellation include:
  • KYC Verification Incomplete
  • Bonus wagering requirement not fulfilled
  • Registered name and payment account name do not match
  • Minimum withdrawal amount not met
For more details At the Help Center Contact us.
Bonuses & Offers

New members get a bonus on their first deposit 100% Welcome Bonus — up to ৳5,000. Registration complete it and the bonus will be automatically credited to your account upon your first deposit.

Bonus funds cannot be withdrawn directly — they must be used for placing bets. Every bonus comes with a wagering requirement applies (e.g. you may need to wager 5x the bonus amount). Once the requirement is met, your winnings can be withdrawn.

Share your referral code with a friend. When your friend signs up using that code, Registration and make a first deposit, both you and your friend will receive a bonus. See the promotions page for full referral bonus details.

Ice Fishing rewards active members with a weekly cashback bonus. The more you bet, the more cashback you earn. Bonuses are credited to your account automatically every Monday. For more details, At the Help Center Contact us.
Sports Betting

At Ice Fishing, Across 30+ sports categories betting is available. The most popular options are cricket (IPL, BPL, T20 World Cup), football (Premier League, La Liga, FIFA), tennis, and badminton. Sports Betting page View all categories.

Yes! On Ice Fishing Live In-Play Betting Available. Odds update in real time during matches, and you can place a bet at any moment. To access live betting, log in and Sports events Go to page.

Once a bet is confirmed, it generally cannot be cancelled. However, in some cases you may be able to settle your bet early using the "Cash Out" feature. If a match is cancelled or suspended, your stake will be refunded automatically.

Odds are the numbers that determine how much you win on a bet. For example, odds of 2.5 mean a ৳100 bet returns ৳250 if you win (৳150 profit + ৳100 stake). The higher the odds, the lower the probability — but the greater the reward. Ice Fishing always offers competitive odds.

If a match is cancelled or abandoned, all bets placed on that match will be void and the full stake is refunded. For single-match bets, the entire amount is returned. For parlay bets involving multiple matches, the cancelled match is excluded and the remaining selections are recalculated.
Security & Privacy

Yes. Ice Fishing 256-bit SSL Encryption keeps all your data secure. Your personal and financial information is never shared with any third party. For more details, Privacy Policy Read.

Two-Factor Authentication (2FA) is an extra layer of security that requires you to confirm your login with a one-time OTP code sent to your mobile, in addition to your password. To enable it, go to your account settings or At the Help Center Contact us.

This is a serious matter. Change your password immediately and Ice Fishing's At the Help Center let us know. Our team will review the session data and temporarily lock the account if necessary.
Mobile app

The Ice Fishing app is available for both Android and iOS devices. On the download page and download the app for your device. You can also download the APK directly from the website.

First, fully close the app and relaunch it. If that doesn't work, clear the cache and install the latest update. If the issue persists, uninstall the app and Download Again Please try again. If the problem continues, At the Help Center Contact us.

Yes, it's always a good idea to keep the app updated to the latest version. Updates include new features, security improvements, and bug fixes. Using an older version may cause issues with login or payments. Download Page to get the latest version.

Absolutely! The Ice Fishing website is fully optimized for mobile browsers. Simply open icefishing.ws in Chrome or Safari and log in. For the best experience, however, we recommend using the app.

Why choose Ice Fishing?

Thousands of Bangladeshis enjoy betting on Ice Fishing every day

Registration
Create an account in just 2 minutes

Register instantly with your mobile number — no hassle, no hidden terms. Once you verify via OTP, you're ready to go.

Payment
BKash, Nagad, Rocket

Deposit easily with familiar mobile banking. Withdraw your winnings quickly to the same account.

Bonus
100% Welcome Bonus

100% bonus on your first deposit, weekly cashback, referral rewards — great offers running all the time.

Betting
Live Sports Betting

Live betting on cricket, football, and 30+ sports. Real-time odds, in-play markets, and instant results.

Security
Maximum security

SSL encryption, two-factor verification, and 24-hour monitoring. Your personal information and funds are fully secure.

Support
24/7 help in Bengali

Our Bangla-speaking support team is always ready to help. Reach us via live chat, email, or phone.

Have more questions? Or ready to get started?

Still have questions? Chat with us directly. Or register now and start enjoying the best betting experience on Ice Fishing.

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